In this workshop, learn how to give and receive feedback.

Learn a framework to give feedback, why people get defensive, and get strategies to manage your own defensiveness getting feedback.

In Giving & Receiving Feedback, we’ll talk though how to:

• Identify whether a feedback conversation is needed.

• Prepare to give feedback that is clear and kind.

• How to manage feelings of defensiveness or push back.

We're looking forward to seeing you there.

About your facilitator.

Rachel Service is the CEO of Happiness Concierge, and will be your facilitator.

Rachel’s training has saved companies millions, helping people work more effectively.

Rachel’s weekly insights are read by thousands and featured in the BBC, AFR and Sydney Morning Herald.

Rachel has facilitated previous well-regarded workshops for Sportsbet on feedback and communication.

Curious about our approach to feedback? Learn more in our handy guides.

Attended the workshop?

Find your resources here.

• presentation

• workbook

• online course