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MANAGING a Bad Apple.
What happens when a ‘bad apple’ risks psychological safety?
Why do people get defensive when receiving feedback?
It’s a biological and psychological response to being under ‘threat’.
How do you come across at work?
To get better results, it’s useful to know how you already come across.
When feedback HAsn’t worked.
When you’ve given feedback and there’s been no action, you need a new plan.
Adapting Your Communication Style.
What’s in it for me? The benefits of adapting how you communicate to others.
“I gain something new from them every time. ”
“Insightful messages that are always relatable.”
“ Thanks for creating such great content every week!”