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Managing a ‘bad apple’? When a ‘bad apple’ risks psychological safety.
Why do people get so defensive? It’s a response to being under ‘threat’.
Feedback not working? No dice? You need a new plan.
Want others to pay more attention? Try adapting your communication.
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Hi, I’m Rachel Service.
CEO & Founder Happiness Concierge
Every week, I’m in workplaces teaching leaders and employees how to communicate effectively.
It’s given me a front row seat to what actually works at work.
Your Best Work newsletter shares one strategy to be more effective at work.
Get better at communicating. Improve working relationships. Build better leaders.
Want to become the person you’d want to work for?
Grab a coaching session with me, or bring my training to your team.
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