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Managing a ‘bad apple’? When a ‘bad apple’ risks psychological safety.
Why do people get so defensive? It’s a response to being under ‘threat’.
Feedback not working? No dice? You need a new plan.
Want others to pay more attention? Try adapting your communication.
How do you come across at work? The fastest quiz you’ll ever do.
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Hi, I’m Rachel Service.
CEO & Founder Happiness Concierge
You would not believe some of the things I’ve heard at work.
Every week, I’m in workplaces teaching leaders and employees how to communicate effectively.
It’s given me a front row seat to what actually works at work.
Your Best Work newsletter is an invitation.
Stop and reflect on one idea. It might be useful to your working life.
If there’s a topic that captures your attention … give it a go at work.
Need support?
Grab a coaching session with me, or bring my training to your team.
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