YOU wiLl LEARN

In this module, you’ll learn how to provide authentic recognition to your team.

• The ROI of recognition

• G.R.E.A.T Recognition Framework

• Informal and formal techniques

KEY CONCEPTS IN THIS MODULE

TAKE A MOMENT TO REFLECT BEFORE DISCOVERING

Something I'd love to invite you to ponder as we go through this is how often you provide both appreciative (‘thank you’, ‘great job’) and directional (‘please do’) guidance to your team. Typically we tend to be stronger in one over the other.

There are questions you might like to ask yourself:

What types of recognition do I personally enjoy and value?

What types of ‘informal’ recognition do I currently offer my team (e.g. saying thank you in meetings, thank you notes and cards)?

What types of ‘formal’ recognition are available to my team (e.g. a company award, bonus, secondment)?

Asking these questions is a great way to start thinking about what types of recognition will be most authentic to you.

G.R.E.AT Recognition

Generous - you go out of your way to provide it.

Regular -  offered frequently and predictably.

Empowering  - linked to goals and strategy.

Authentic - feels like real and genuine feedback.

Timely - follows behaviour or performance.

AFTER WATCHING

It’s time to think about your game plan and put your learning into practice.

Here are thought starters to get you going:

Make a time in your diary each fortnight to reflect back on achievements from the team.

Write out how you personally like to be recognised.

Ask your team member(s) how they like to be recognised in their next 1:1.

Create a list of 1 x formal and 1 x informal recognition practice that are your style.

Looking for more?

• READ: Motivating People - Getting Beyond Money - McKinsey

• READ: The Power of Small Wins (Progress Principle) - Harvard Business Review

• READ: Research Unlocks the Secret of Employee Recognition - Forbes

• READ: Why Your Boss wants to know your Love Language - NY Times

Questions? Let us know.