THANKS FOR COMING TO THE HAPPINESS CONCIERGE TRAINING!

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Andrea Clarke, Founder CEO of Career

Andrea Clarke, Founder CEO of Career

Superstar Fiona Kerslake

Superstar Fiona Kerslake

Superstar Sue Keay 

Superstar Sue Keay 

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Connect, Then Lead - Harvard Business Review 

Connect, Then Lead - Harvard Business Review 

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"When they go low, we go high" - Speech Democratic Convention reference

"When they go low, we go high" - Speech Democratic Convention reference

L-R:  Susan Cain , Author Quiet Carla Harris , Vice chairman, managing director, and senior client adviser, Morgan Stanley, Elaine Welteroth , youngest ever, second ever African American editor of a Conde Nast title (Teen Vogue), Yassmin Abdel-Magied , Engineer and Author.

L-R: Susan Cain, Author Quiet Carla Harris, Vice chairman, managing director, and senior client adviser, Morgan Stanley, Elaine Welteroth, youngest ever, second ever African American editor of a Conde Nast title (Teen Vogue), Yassmin Abdel-Magied, Engineer and Author.

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FURTHER RESOURCES:

Slack Network: Join the HC Slack (free) channel and continue the conversation with your Trainer and other students from across Australia!

View the presentation as a PDF | View the worksheets as a PDF

Reading list | Join us at an upcoming event!

STUDIES / ARTICLES REFERENCED

The Strength of Weak Ties, Mark S. Granovetter, American Journal of Sociology, Volume 78, Issue 6 (May 1973), 1360-1380 

Proof That Positive Work Cultures Are More Productive By Emma Seppala and Kim Cameron, Harvard Business Review, December 01, 2015

Connect, Then Lead: To exert influence, you must balance competence with warmth. Harvard Business Review, July - August 2013 by Amy J.C. Cuddy, Matthew Kohut, and John Neffinge

Print version including examples of body language and warmth

Charles Duhigg, The Power of Habit Reading List

Susan Cain, Author Quiet Bestseller, The New York Times, Featured Speaker TED 2012, Cover Story TIME Excerpt

Carla Harris, Vice chairman, managing director, and senior client adviser, Morgan Stanley.

Keep up with our adventures on Instagram!

Huon appreciation post! LOVED this incredible feedback from a workshop participant! • “Since I did networking, everything is just falling into place and a path has opened up. I just wanted to say thanks, I think if I hadn't attended the workshop I would have continued to feel stuck and disempowered.”
Woot Woot! Em-STAR (@emily.mcqualter) was in her happy place last week co-presenting an EPIC three hour workshop throwdown with @rmitactivator on creating high performing teams using Agile tools. There’s a lot of buzzwords about agile but at the end of the day, it’s about using tools to GSD quicker - and more efficiently. So, if something isn’t working, your teams are set up to adapt and pivot according to what’s required to slay any outcome. • A highlight of the day? HC’s Manifesto exercise where teams are asked to draft an editable manifesto of how they agree they’ll work. We asked teams to choose one of three scenarios where they were managing virtual, in person or sales teams and create a manifesto, or agreed way of working that would define how the team agreed to work. Here are a few of our fave phrases! • “We are a virtual team who don’t meet face to face but see eye to eye. Failure is a learning opportunity. Progress matters to us. We are not afraid to change.” • “We are a team who will make your life easier. This team empowers the talents of people. We are not afraid to outsource.” • We are a team who get shit done. Failure is not trying. Getting the right things done matters to us. We are not afraid to move fast and break things. Then we try again.” • “Failure is only failure if you stop. We are not afraid to succeed. Failure is only acceptable as long as you grow from it. Our community relies on us.” • LOVED THESE!
What #community is all about! These two 👑 👑 rock stars met at a Happiness Concierge gathering last year and have struck up a supportive friendship, sharing superpowers, high fives AND getting their side project on, with a passion project called @2unemployedgirls. Thank you @nushyb and @_giftofthegab_ for making the Slack community what it is. . 📷 @geenaglass #flcmelb
Countless studies tell us taking regular breaks turbo charges our productivity. HC @nickkarpetis shared his top tips with Sydney’s MLC Centre on how to ace the shortest of lunch breaks this week. Here are a few of our faves! . At the start of the day (or when you feel a bit stuck), write down your to do list and see what tasks can be ‘batched’ together. Batching is when you put similar tasks together to improve productivity. For example, if you have a few calls to make, do those one after another, then short break. If you have writing tasks, do that as another block, then break. For Nick, he likes to set aside at least 20 minutes before starting the day to mentally mind-map what he is going to achieve that day and have that on his desk so it motivates him to have a break afterwards. . Know the feeling of a big, ‘scary’ task you’re dreading? Don’t we all! By breaking a task down into smaller chunks, says Nick, you soon realise that it’s actually achievable, and it also gives you an idea of areas where you might need help, whether that be because you need to delegate or it’s an area that might not be your superpower, ammiriight. This can help with overwhelm and ‘task paralysis’ which we see a lot at HC. . Understand what kind of break you need: If you can, a walk outside is the best; get some sunshine and fresh air, even a small break of 15 minutes can provide great benefits. For others, it’s calling a friend, or non work related buddy as a break from the day to day. For some of our awesome community, they like to do retail therapy or read a trashy mag at the nail salon. There’s no ‘wrong’ way to do a break, the idea is that you have breaks away from your tasks so you’re refreshed and more productive on your return. . Studies tell us we’re more accountable with friends. Team up with a work buddy and get involved with regular walks, runs or activities, or have a DEADLINE. Having a deadline with someone you’re not keen on disappointing is a sure fire way to GSD. Good luck! . @mlccentre #productivity #breaks #work #hacks
That feeling when a rockstar freaking nails their presentation. Fuck. YES! 💪🏼 Y’all loved the training so much, we’ve opened up dates for Melbourne and Sydney! . Presentation Basics | 15 August, Melbourne 🤓 Ace public speaking nerves and practice speaking in front of small groups with HC @sageassistance. . Present Like A Happiness Concierge 💃🏼 Bootcamp! Melbourne 22 - 24 August | Sydney 19 - 21 September. . Go behind the scenes with the HC team as we lift the lid on how we do what we do everyday. For those serious about their speaking careers, be it for internal credibility reasons at work; being able to say ‘yes’ to panels with confidence and those seeking public speaking careers. You’ll have access to Rayoncé and her personalised feedback, supported by the HC fam as you grow each day. This training has not been made publicly available before and is the training programme our team all go through to be considered as a HC, so we know it works. We always test out content before sharing with y’all and this has been 37 years in the making of Rach’s learnings and experience. If you are holding yourself back due to confidence - join us for three action packed days where we will work with you to help you ace it - so you can return to work freaking SLAYING. Don’t miss out. . Links in bio! 💃🏼. 📷 @jessieobialor . #presentationskills #workshop #lifeatga
Post workshop vibes! . At HC we know networking is about two things: finding people you vibe with and exuding warmth and competence so that people leave the event remembering you. 🤗 . People remember us best when we make them feel awesome about themselves. This is really easy if you set a mantra to be curious and interested, and ask lots of questions. This will also drill down into helping other people share the real them, which is the them you are most likely to vibe with. That’s the them you will have coffee with when you follow up, and the them that will put your name forward for job opportunities because they know you are super competent, and open to new opportunities and experiences. . We hear a lot that networking makes people nervous and worried about how they will be perceived, “what if I don’t have anything to say worth listening to?”. Well guess what?! Most other people are feeling like that too! And if someone does you the service of asking about your life, your job and your passions, go them the service of being your real and genuine self. They may become your boss, bestie or colleague! . What’s the one simple thing you can do that will help speed all of this along and make you seem like the worlds best network?? A BIG SMILE. It really is such a small thing that can make a big impact on how other people respond to you. . Tonight we saw an awesome team of amazing people share their best and genuine selves at Work the Room at @melbourne_ga. We couldn’t have been prouder to watch their nerves turn to excitement and enthusiasm as they aced every interaction and practiced exiting with warmth! Great night! Great people! Great vibes! Networking WIN! Thanks for being such an awesome audience: now we 🍲 pho! . - Huon @sageassistance
Community FEELS!! Love 💖 this snap from #flcmelb at Ace My Network with the HC fam! . Ya know it’s pretty spesh to meet rockstar @steph_clarke__ in 2017 and simply by keeping in touch we were able to support her kickass community ace their networking. Just goes to show: TURNING UP can have such a big impact on your career progression, hey. . Pictured here is HC @nikhatherly having an absolute blast - probs talking about dolphin hugs 🐬 🤣 - and on Thursday she is hosting #sydney You Rock Drinks - our regular HC networking drinks for our incredible community: YOU. On that: have you registered yet? It’s free and you’ll be able to buy drinks at the bar and the HC fam will be on hand to help you ace your small talk. 👑 link in bio! . 📷 @geenaglassevents #lifeatga