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STUDIES / ARTICLES REFERENCED
Connect, Then Lead: To exert influence, you must balance competence with warmth. Harvard Business Review, July - August 2013 by Amy J.C. Cuddy, Matthew Kohut, and John Neffinge
Print version including examples of body language and warmth
Susan Cain, Author Quiet Bestseller, The New York Times, Featured Speaker TED 2012, Cover Story TIME Excerpt