THANKS FOR COMING TO THE HAPPINESS CONCIERGE TRAINING!

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Bruce Springsteen on Broadway: The Boss on His ‘First Real Job’

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 Superstar  Fiona Kerslake
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  Connect, Then Lead  - Harvard Business Review 
      

     

  "When they go low, we go high"  - Speech Democratic Convention reference
 L-R:  Susan Cain , Author Quiet  Carla Harris , Vice chairman, managing director, and senior client adviser, Morgan Stanley,  Elaine Welteroth , youngest ever, second ever African American editor of a Conde Nast title (Teen Vogue),  Yassmin Abdel-Magied , Engineer and Author.
  The More You Energize Your Coworkers, the Better Everyone Performs  Harvard Business Review
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FURTHER RESOURCES:

Slack Network: Join the HC Slack (free) channel and continue the conversation with your Trainer and other students from across Australia!

View the presentation as a PDFView the worksheets as a PDF

Reading listJoin us at an upcoming event!

STUDIES / ARTICLES REFERENCED

Connect, Then Lead: To exert influence, you must balance competence with warmth. Harvard Business Review, July - August 2013 by Amy J.C. Cuddy, Matthew Kohut, and John Neffinge

Print version including examples of body language and warmth

Learning By Thinking: How Reflection Improves Performance

Susan Cain, Author Quiet Bestseller, The New York Times, Featured Speaker TED 2012, Cover Story TIME Excerpt