Welcome to Happiness Concierge Workplace Training.
Happiness Concierge workplaces programmes help you ace work and life.
We deliver original content with Happiness Concierge Trained Facilitators and Coaches across Australia. Our training comprises 1:1 training, group training, team building and major events.
Our programmes cover the ten pivotal moments we see requiring training at work:
Entry: Graduate / entry level
Day To Day: Workflow, Documentation, Mindset, Managing Stress and Wellbeing
Management: Existing and New
Visibility: Profile and Confidence
Progression: Presentation, Personal Grooming and Communicating Wins
Conversion: Negotiating, Influence and Sales
Team: designing, managing and leading teams and team building
Leadership: strategies, plans and developing as a leader team
Managing Change: mindset strategies and game plans
Supporting the above are Accountability Coaches, who work with individuals to influence outcomes following training.
How it works:
Each programme (above, left) ranges from two to ten days in full days training. Modules from each programme can be purchased:
In their entirety from start to end.
In part, mixed and matched to reflect your teams needs.
As one off training sessions.
As ongoing, complimentary sessions to your internal programme.
As your internal programme.
In rights (the organisation purchases the right to teach a module internally).
In certification (a team member undergoes Happiness Concierge Training to receive a Certificate in the Happiness Concierge Method of Facilitation and Training to deliver best practice content, delivered internally by their own design).
A team member undergoes Happiness Concierge Training to receive a Certificate in a particular Happiness Concierge Module to teach this internally (such as the Feed Forward or Brand You Method) and in the Happiness Concierge Method of Facilitation and Training.
Frequently Asked Questions:
Do you customise programmes?
Regularly. Let us know what you have in mind so we can deliver the best outcome.
Will we have access to the content ongoing?
Yes. All participants receive a copy of the slides and worksheets including video content.
Do you provide data following?
Yes. Workplaces receive FAQ, insights, along with an image and content pack to share for internal promotions / intranet purposes.
DO YOU SEND FACILITATORS?
We match the best facilitator to the brief, content and workplace style. You might even like to select your favourite and place a request to book them.
CAN I ENGAGE MY OWN TEAM?
Certainly. To teach Happiness Concierge content, you’ll need to purchase the rights to do so. Highly recommended is the accompanying Present Like A Happiness Concierge training to ensure you are delivering best practice.
CAN YOU DO IN MY TERRITORY?
We have Happiness Concierges all over Australia. When requesting by name, or outside of major centres or out of Australia markets, we ask you cover their travel arrangements.
How long are your sessions?
We run everything from short talks to ongoing programmes.
DO YOU DESIGN CONTENT FOR ORGANISATIONS?
Yes. We create unique content every day. For organisations, this can be either purchased as Happiness Concierge rights to use or as a commission to use for perpetuity.
I’VE ALREADY PLANNED THE TRAINING FOR THE YEAR. CAN YOU SLOT INTO THIS?
Yes: we work with award winning programmes to bolster the internal capability.