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Managing Expectations: Effective Communication Skills | Melbourne

  • General Assembly Melbourne 12A, 45 William Street Melbourne Australia VIC 3000 (map)

The secret to a seamless working life? Managing Expectations with key stakeholders. The reason why so many of us find this challenging? We were never given the tools to communicate helpfully when challenges arise. Those who are consistently successful at work share the ability to communicate a solution-oriented mindset, leverage the buy-in of key stakeholders (internally and externally) and can use constructive communication skills to when it counts. In this fun, two-hour session, learn tactical skills to gain assertiveness, confidence and understand the nuances of communicating helpfully at work.


  • Creating a Feed Forward Culture

  • Managing upwards: learn about the art of saying no tactfully to manage expectations

  • Constructive Conversations

  • Feed Forward Framework to enable conversations to grow your team

  • The art of giving and receiving feedback

This will be taught by Happiness Concierge Sadie Said.

Book here!