Retaining Top Talent After Leave: An Easy Win Guide For Managers
Jun
27
6:00 PM18:00

Retaining Top Talent After Leave: An Easy Win Guide For Managers

Looking for the parent edition? Click here.

Did you know retaining your people during a leave of absence is something you can influence before they go on leave?

Happiness Concierge presents an ‘easy win’ guide for managers of all levels to help their workforce return to work after an extended break. Focussing on retaining top performing talent who leave the organisation for short and long term leave options (parent, caring for a parent, long service leave), the presentation discusses:

  • Statistics of top performing teams who invest in their returning to work workforce
  • Four easy wins any manager of any level can implement to retain buy in and motivation of employees on leave
  • Case studies of successful return to work retention examples

This will be facilitated by Happiness Concierge Facilitators Huon Latham and Emily McQualter, two parents who have aced their return to work in two different ways to support their career and life goals.

Free: Book here!

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Brand You Masterclass | Sydney
Jul
20
9:00 AM09:00

Brand You Masterclass | Sydney

This professional development masterclass is designed to help you articulate the value you deliver at work and turbo boost your confidence.

In this half day session, learn how to articulate your value, craft your personal elevator pitch (we will create this in the session), identify ways to workshop perceptions and learn how your Profile, Perception and Networks all create opportunities for your career progression.

Individuals and leaders from PWC, Reserve Bank of Australia, Channel 7, Telstra and Russell Investments have all undergone this training to increase their confidence.

This Masterclass is run by Happiness Concierge Nicole Hatherly.

Groups are maximum eight people. Book using the PayPal link below, or, if you'd like an invoice sent to your employer, please fill in the link below.

Places are $299 each and this includes light snacks, tea and coffee.

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Find Work That Matters | Melbourne
Jul
25
6:00 PM18:00

Find Work That Matters | Melbourne

Think you could be doing something more exciting with the 40 hours a week you spend working, but not sure what to do or how to transition? Learn what questions to ask yourself during this free session, full of practical ideas to take home and and start actioning!

Book now! 

Can't make the event? Check out the how to here!

If you don't know anyone, why not team up with a HC Community member and come and rock up together?

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Work The Room | Melbourne
Aug
9
6:30 PM18:30

Work The Room | Melbourne

You can ace any networking opportunity if you know the basics of talking to people. These skills are transferable to every element of your life.

Learn the basics of managing the networking event using techniques designed to get you talking to people and enjoying yourself.

  • How to introduce yourself to other humans
  • Walk into a room with confidence and warmth
  • Where to stand, where to hide when you need time out, or to leave a conversation
  • How to exit a conversation

RSVP here! 

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Presentation Basics | Melbourne
Aug
15
6:00 PM18:00

Presentation Basics | Melbourne

Learn the fundamentals of presenting with confidence. This is an excellent introductory lesson for those keen to improve their public speaking. If you are already confident with public speaking and keen to get feedback on how to improve, check out Present Like A Happiness Concierge!

In Presentation Basics we will cover:

  • Own the stage from the word go
  • Edit body language to convey confidence
  • Help you get over jitters in presenting
  • Share examples of presentation styles (both extroverts and introverts)

Book now!

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Present Like A Happiness Concierge
Aug
22
to Aug 24

Present Like A Happiness Concierge

Looking for the Sydney programme? Click here

Happiness Concierge Rachel Service took her love performing, presenting, pitching and teaching and developed a presentation style which is now trusted by the biggest brands in Australia. Studying speakers, musicians, teachers and continually refining her craft by building in feedback forms into every presentation, she developed the Happiness Concierge style of presenting which is now taught globally.

Go behind the scenes with Rachel's team to learn what we do every day with audiences across Australia, from preparation, to delivery to body language, tone of voice and projection cues.

You'll have access to Rachel and her teams' personalised feedback on immediate ways to improve your presentation style in this three day bootcamp.

Day One: small to medium audiences | Wednesday 22 August, 9am - 5pm

  • Confidence and projection
  • Finding your presentation style
  • Body language cues
  • Present to the group
  • Feedback and how to get comfortable with continual development

Day Two: content and adaptation to live audiences | Thursday 23 August, 9am - 5pm

  • Aha moments
  • Presenting with genuine emotion and conviction
  • Reading the room
  • How to respond to sceptics
  • Audience types

Day Three: large audiences | Friday 24 August, 9am - 5pm

  • Presentation differences between small and large groups
  • Body language and hiding nerves on stage
  • Balancing like-ability with credibility
  • Use of language on stage
  • Preparing for when things go wrong

$2,499.00 per person. Limited class size only.

Name *
Name
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Present Like A Happiness Concierge | Sydney
Sep
19
to Sep 21

Present Like A Happiness Concierge | Sydney

Looking for the Melbourne edition? Click here!

Happiness Concierge Rachel Service took her experience performing, presenting, pitching and teaching and developed a presentation style which is now trusted by the biggest brands in Australia.

Studying speakers, musicians, teachers and continually refining her craft by building in feedback forms into every presentation, she developed the Happiness Concierge style of presenting which is now taught globally.

Go behind the scenes with Rachel's team to learn what she does every day with audiences across Australia, from preparation, to delivery to body language, tone of voice and projection cues.

You'll have access to Rachel and her teams' personalised feedback on immediate ways to improve your presentation style in this three day bootcamp.

Day One: small to medium audiences | Wednesday 19 September, 9am - 5pm

  • Confidence and projection
  • Finding your presentation style
  • Body language cues
  • Present to the group
  • Feedback and how to get comfortable with continual development

Day Two: content and adaptation to live audiences | Thursday 20 September, 9am - 5pm

  • Aha moments
  • Presenting with genuine emotion and conviction
  • Reading the room
  • How to respond to sceptics
  • Audience types

Day Three: large audiences | Friday 21 September, 9am - 5pm

  • Presentation differences between small and large groups
  • Body language and hiding nerves on stage
  • Balancing like-ability with credibility
  • Use of language on stage
  • Preparing for when things go wrong

$2,499.00 per person. Limited class size only.

Name *
Name
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You Rock Drinks | Sydney
Jun
21
6:00 PM18:00

You Rock Drinks | Sydney

Come and talk about what you want to do more of with the HC community over drinks! Join the HC crew for drinks and meet the community and people who can potentially elevate your next career step.

HC Trainers and community will be attending and will be on hand to introduce you to excellent people and be your wing person to help you make awesome new connections.

This event is free, and you'll be able to buy drinks at the bar.

Please RSVP below so we can organise your lovely name tags.

Name *
Name
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Work The Room | Melbourne
Jun
18
6:30 PM18:30

Work The Room | Melbourne

Networking can have an incredible impact on your career and learning progression.

Learn the basics of managing the networking event using techniques designed to get you talking to people and enjoying yourself.

  • How to introduce yourself to other humans
  • Walk into a room with confidence and warmth
  • Where to stand, where to hide when you need time out, or to leave a conversation

RSVP here! Volunteer to support the HC crew here!

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Return to work: Parent Edition | Melbourne
Jun
14
11:00 AM11:00

Return to work: Parent Edition | Melbourne

Looking for the managers and leaders edition? Click here!

Join the HC fam and game plan to help you succeed on your return to work. Focussing specifically on parents returning to work and partnering with your employer to succeed on your return, this workshop will focus on:

  • Addressing confidence after time away from work
  • The art of the ask: articulating what you need to succeed for your return to present this to your employer or manager(s)
  • Game plan: creating a plan to balance the needs of your employer and what they need to see to help you succeed

This will be facilitated by Happiness Concierge Facilitators Huon Latham and Emily McQualter, two parents who have aced their return to work in two different ways to support their career and life goals. While the focus is on creating an individually focussed game plan, HR managers and managers of all levels are also welcomed to learn an insight into what they can do to help support their employers return to work.

This workshop is a babes in laps friendly session with access to a private area for breastfeeding, microwave, and lifts for prams and pram parking.

Free: Book here!

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Presentation Basics | Melbourne
Jun
13
6:00 PM18:00

Presentation Basics | Melbourne

You asked for it: we created it! The basics to presenting for both those who are keen to improve as well as those who are a little unsure where to start.

  • Own the stage from the word go
  • Edit body language to convey confidence
  • Help you get over jitters in presenting
  • Share examples of presentation styles (both extroverts and introverts)

Whilst participation is encouraged, those who wish to observe may find the learnings helpful, too. This class will be Facilitated by Rachel Service and Huon Latham.

Book now!

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Return to work: Parent Edition | Melbourne (Fam & Friends)
Jun
7
11:00 AM11:00

Return to work: Parent Edition | Melbourne (Fam & Friends)

Looking for Session Two on June 14? Click here!

Join the HC fam and game plan to help you succeed on your return to work. Focussing specifically on parents returning to work and partnering with your employer to succeed on your return, this workshop will focus on:

  • Addressing confidence after time away from work
  • The art of the ask: articulating what you need to succeed for your return to present this to your employer or manager(s)
  • Game plan: creating a plan to balance the needs of your employer and what they need to see to help you succeed

This will be facilitated by Happiness Concierge Facilitator Huon Latham. Huon has aced her return to work to support their career and life goals. Huon will be joined by HC fam Rachel Service and Sadie Said supporting.

This workshop is a babes in laps friendly session with access to a private area for breastfeeding, microwave, and lifts for prams and pram parking.

Free - RSVP below!

Name *
Name
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The Art of Networking | Melbourne
Jun
5
6:00 PM18:00

The Art of Networking | Melbourne

So many of our clients and colleagues tell us: "how do I 'network"? In this fun, free event, we'll teach you the basics of networking with IRL examples.

In this partnership with Future Leaders Collective, learn how to network - then put it into practice at the event - without feeling schmoozy or disingenuous.

Issa free - book here so we can save you a place!
 

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Get Noticed | Melbourne (Lunch Learn)
Jun
5
12:30 PM12:30

Get Noticed | Melbourne (Lunch Learn)

The #1 thing female professionals say they're missing at work? Recognition. In this short Lunch and Learn session, we'll share a framework for getting noticed at work, describing how to talk about your accomplishments, what you're good at and what you want to do more of.

Attendees to this session will learn:

1. Short 'soundbyte' to use as an elevator pitch
2. Tactical ways to get noticed in your industry
3. Confidence to articulate your expertise by practicing in the room (optional).

Feel free to bring your own lunch or snack! It's free - please book here!

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Brand You Masterclass | Sydney
May
30
9:00 AM09:00

Brand You Masterclass | Sydney

Looking for the Melbourne Masterclass? Click here.

This professional development masterclass is designed to help you articulate the value you deliver at work and turbo boost your confidence.

In this half day session, learn how to articulate your value, craft your personal elevator pitch (we will create this in the session), identify ways to workshop perceptions and learn how your Profile, Perception and Networks all create opportunities for your career progression.

Individuals and leaders from PWC, Reserve Bank of Australia, Channel 7, Telstra and Russell Investments have all undergone this training to increase their confidence.

This Masterclass will be run by Happiness Concierge Nicole Hatherly.

Groups are maximum eight people. Book using the PayPal link below, or, if you'd like an invoice sent to your employer, please fill in the link below.

Places are $299 each and this includes light snacks, tea and coffee.

Name *
Name
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Brand You Masterclass | Melbourne
May
23
9:00 AM09:00

Brand You Masterclass | Melbourne

Looking for the Sydney Masterclass? Click here.

This professional development masterclass is designed to help you articulate the value you deliver at work and turbo boost your confidence.

In this half day session, learn how to articulate your value, craft your personal elevator pitch (we will create this in the session), identify ways to workshop perceptions and learn how your Profile, Perception and Networks all create opportunities for your career progression.

Individuals and leaders from PWC, Reserve Bank of Australia, Channel 7, Telstra and Russell Investments have all undergone this training to increase their confidence.

Groups are maximum 10 people. Book using the PayPal link below, or, if you'd like an invoice sent to your employer, please fill in the link below.

This class will be taught by Happiness Concierge Rachel Service.

Places are $299 each and this includes light snacks, tea and coffee.

Name *
Name
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Brand You | Sydney
May
16
6:00 PM18:00

Brand You | Sydney

Our most popular course to date.

Learn how to confidently articulate your expertise and use qualifiers so people listen. In this workshop, your Happiness Concierge for the session will share tactical ways professionals can get the word out about what they do in an authentic way.

  • Communicate your 'elevator pitch'
  • Identify opportunities for showing the wider team the value you add at work
  • Articulate what makes you different to others professionals in your field
  • Get noticed at work and within the wider industry

This class will be taught by Rachel Service and supported by HC Community member Megan Tansey.

Book here!

A videographer will be present, filming only the faces of HC Trainers for internal development and training purposes. No identifying features will be included in video or photographic footage of students or participants.

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Work The Room | Sydney | FREE
May
16
12:00 PM12:00

Work The Room | Sydney | FREE

Networking can have an incredible impact on your career and learning progression. In this free lunch 'n' learn earn the basics of managing the networking event using techniques designed to get you talking to people and enjoying yourself.

  • Introduce yourself using a 'soundbyte'
  • Walk into a room with confidence and warmth
  • Where to stand, where to hide when you need time out, or to leave a conversation

It's free - and you gotta RSVP here!

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Get Noticed | Sydney (Lunch Learn)
May
15
12:30 PM12:30

Get Noticed | Sydney (Lunch Learn)

The #1 thing female professionals say they're missing at work? Recognition. In this short Lunch and Learn session, we'll share a framework for getting noticed at work, describing how to talk about your accomplishments, what you're good at and what you want to do more of.

Attendees to this session will learn:

1. Short 'soundbyte' to use as an elevator pitch
2. Tactical ways to get noticed in your industry
3. Confidence to articulate your expertise by practicing in the room (optional).

Feel free to bring your own lunch or snack! It's free - please book here!

View Event →
Charisma 101 | Sydney
May
14
6:30 PM18:30

Charisma 101 | Sydney

Studies show we judge others - and their leadership abilities - by warmth and competence. Learn the fundamentals of charisma and participate in short exercises designed to help you practice using your people skills.

  • Practice putting people skills into action
  • Learn how to really listen to someone else (without interrupting)
  • Examples of body language and how that impacts whether someone else will listen to you

This class will be taught by Rachel Service and supported by HC Community member Megan Tansey. Book here!

A videographer will be present, filming only the faces of HC Trainers for internal development and training purposes. No identifying features will be included in video or photographic footage of students or participants.

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Find Work That Matters | Melbourne
Apr
23
6:00 PM18:00

Find Work That Matters | Melbourne

Think you could be doing something more exciting with the 40 hours a week you spend working, but not sure what to do or how to transition? Learn what questions to ask yourself during this free session, full of practical ideas to take home and and start actioning!

Book now! 

Can't make the event? Check out the how to and worksheets here!

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Find Work That Matters | Sydney
Apr
19
6:00 PM18:00

Find Work That Matters | Sydney

Think you could be doing something more exciting with the 40 hours a week you spend working, but not sure what to do or how to transition? 

Learn what questions to ask yourself during this free session, full of practical ideas to take home and and start actioning! This super fun - FREE - event is wildly popular, so make sure you RSVP to learn easy wins to get your career MOVING.

This session will be taught by Happiness Concierge Nicole Hatherly. If you haven't met Nik yet - come along and say haaaaey at the session!

Book now! 

Can't make the event? Check out the how to and worksheets here!

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You Rock Drinks: HC Community (Sydney)
Mar
22
6:00 PM18:00

You Rock Drinks: HC Community (Sydney)

Come and talk about what you want to do more of with the HC community over drinks! Join the HC crew for drinks and meet the community and people who can potentially elevate your next career step.

This event is free, and you'll be able to buy drinks at the bar.

Please RSVP below so we can organise your lovely name tags.

Name *
Name
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Work The Room (Sydney)
Mar
21
6:00 PM18:00

Work The Room (Sydney)

Ever avoided an event which could progress your career because you hate networking? If only there was a course to help you navigate the Networking Event! Oh WAIT. THERE IS!

Networking can have an incredible impact on your career and learning progression. In this fun workshop, learn the basics of managing the networking event using techniques designed to get you talking to people and enjoying yourself.

Learn how to:

  • Introduce yourself using a 'soundbyte'
  • Walk into a room with confidence and warmth 
  • Where to stand, where to hide when you need time out, or to leave a conversation (eg hide in the loo, take a break extroverting near the food, avoid sitting as you'll get stuck)

This course is excellent for introverts, or those who avoid networking because they hide near the cheese. 

Book here!

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Sales Mindset (Sydney)
Mar
21
12:30 PM12:30

Sales Mindset (Sydney)

Find the idea of sales uncomfortable? Started a new sales / BD role and aren't sure where to start? Learn the basics of selling authentically. No sleazy sales pitches, no disingenuous sales chatter, and no sales funnels or SEO jargon.

In this course, we focus on how to build relationships, articulating your unique point of difference, and outline tactics you can use immediately to help you create opportunities for yourself or the business you represent.

Takeaways:

  • Informal elevator pitch to describe what you do in informal conversations (where people identify if they want to work with you)
  • Customer map for existing / future clients
  • Confidence boost and validation you can sell and be yourself (works better this way!)

Please note this course is best suited for individuals who are keen to generate more opportunities in professional services, as opposed to physical products. And bring a friend - it's a confidence booster.

Book tickets here!

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Charisma 101 (Sydney)
Mar
20
6:00 PM18:00

Charisma 101 (Sydney)

Looking for the Melbourne event? Click here!

Studies show we judge others - and their leadership abilities - by warmth and competence. Learn the fundamentals of charisma and participate in short exercises designed to help you practice using your people skills.

Takeaways:

  • Practice putting people skills into action
  • Learn how to really listen to someone else (without interrupting)
  • Examples of body language and how that impacts whether someone else will listen to you

Book tickets here!

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From Burnout to Career Boom (Sydney)
Mar
19
6:00 PM18:00

From Burnout to Career Boom (Sydney)

Workplace stress is costing the Australian economy billions per year. According to Accountemps, 59% of professionals age 35 to 54 years old feel overwhelmed and for those who experience severe forms of stress, the impact can have an immediate impact on their career progression.

So, what steps does someone take post-burnout to build a career they freaking love?

Join Happiness Concierge Founder Rachel Service as she shares her story of how she went from passing out before work, managing anxiety and depression to launching a global training company. Rachel will share her top tips for getting out of a career slump and will be joined by panelists from across the spectrum on how they turned the beat around after experiencing burnout.

FREE - RSVP here!

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Slay Your Career (Melbourne)
Mar
17
10:00 AM10:00

Slay Your Career (Melbourne)

Y'all ready to get your 2018 career plan together? In this fun half-day workshop, take the time to figure out what you enjoy, what you're good at and who you need to know to help you get to your next step, whatever that may look like.

What we'll cover:

  • Achievement Audit: let's look back at 2017 / 2018. What's worked well?
  • Skill Audit: fact collecting. What can I do? What do I actually enjoy?
  • Mores and Who's: what do I want to do more of? Who can help?
  • How to reach out to my network, what to say, how to say it.
  • Articulating myself and asking for help with my networks: how to put this in a sentence and communicate with conviction!

This will be taught by Trainer Nick Karpetis.

Book now!

This course is perfect if you’re considering a career change, or if you’re in the search process.
— Slay Your Career online student
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Work The Room (trainer audition)
Mar
16
12:00 PM12:00

Work The Room (trainer audition)

As part of the HC training programme which auditions new trainers, potential trainers are asked to present to test their newly developed skills for the HC Community who will inform the selection process.

Trainers will present: Work The Room: a free lunch and learn session helping you ace any networking event. This event is free for the HC Community to thank them for their ongoing support.

If you are a Trainer in the making, please include the name you'd like to nominate to attend and they will be send an invitation. And if you're curious about applying: why not come along to see what we are looking for?

Name *
Name
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You Rock Drinks: HC Community (Melbourne)
Mar
15
6:00 PM18:00

You Rock Drinks: HC Community (Melbourne)

Come and talk about what you want to do more of with the HC community over drinks! Join the HC crew for drinks and meet the community and people who can potentially elevate your next career step.

This event is free, and you'll be able to buy drinks at the bar.

Please RSVP below so we can organise your lovely name tags.

Name *
Name
View Event →
Get Noticed in 2018 (Melbourne)
Mar
14
6:00 PM18:00

Get Noticed in 2018 (Melbourne)

Looking for the Sydney event? Click here!

The #1 thing female professionals say they're missing at work? Recognition. In this partnership with Happiness Concierge, We Work wants to help you get noticed at work, and create a plan for 2018's #careergoals.

In this free workshop, we'll share a framework for getting noticed at work, placing you in groups with potential mentors and peers to discuss challenges in confidence and give your mentoring a turbo boost with other great minds in the room.

This introvert-friendly workshop is designed to hack challenges you may be facing at work in a closed setting and to provide tactics to help build your confidence.

This is a free event: first in, first served. RSVP below!

Name *
Name
The most helpful part of the workshop was practising meeting new people and talking about my career goals so I can work on framing this positively and in an engaging way that encourages people to want to help me.
— Sydney Get Noticed attendee
The introvert hacks section had some good sneaky ways of helping colleagues and getting noticed.
— Get Noticed attendee - Sydney
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HC Trainer Bootcamp
Mar
14
to Mar 16

HC Trainer Bootcamp

We receive applications every week for people around the world wanting to be a Happiness Concierge trainer.

Those shortlisted in the 2018 intake will be invited to participate in a three day training programme called HC Trainer Bootcamp which teaches them how to slay any presentation, workshop or facilitation environment and opens a door into how we do what we do behind the scenes.

At completion of their Bootcamp, Trainers in the making present a free workshop for the Happiness Concierge community. 

Apply to be a trainer here!

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Anti Burnout Lunch n learn (Melbourne)
Mar
13
12:30 PM12:30

Anti Burnout Lunch n learn (Melbourne)

We are some of the most chronic over-workers in the world. Regardless of what industry you are in, it can be really challenging to balance your workload with the needs of your colleagues and clients. In this workshop, Head Trainer Rachel Service will share her story of burnout, how she turned the beat around and will share three exercises that can help you manage boundaries, get on top of your to-do list and get the job done.

RSVP here so we can save you a seat! 

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Sales Mindset Melbourne (workshop)
Mar
5
6:30 PM18:30

Sales Mindset Melbourne (workshop)

Find the idea of sales uncomfortable? Started a new sales / BD role and aren't sure where to start? Learn the basics of selling authentically. No sleazy sales pitches, no disingenuous sales chatter, and no sales funnels or SEO jargon.

In this course, we focus on how to build relationships, articulating your unique point of difference, and outline tactics you can use immediately to help you create opportunities for yourself or the business you represent.

Please note this course is best suited for individuals who are keen to generate more opportunities in professional services, as opposed to physical products. And bring a friend - it's a confidence booster.

  • Make sales easy, focussing on your networks, relationships and clearly communicating what you do
  • Articulate your 'sales pitch' in a language that feels authentic to you
  • Identify how to give current clients love, and identify opportunities for future clients

Popular class this one! Book here!

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Sales Mindset: lunch n learn (Melbourne)
Mar
2
12:30 PM12:30

Sales Mindset: lunch n learn (Melbourne)

In a sales role, or need to generate leads for your business or the organisation? Learn how to approach sales in a fun, non-scary way with practical tips to help you outline the types of clients you'd like to work with. In this lunchtime session, learn from HC Founder Rachel Service:

  • Positive sales experiences and why they work
  • Tools for breaking down mindset hacks
  • An outline to take home with you to map out how you could approach your customers and existing network

Come on - join us! Free - love for you to RSVP here so we can save you a seat.

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Work the Room: lunch n learn (Melbourne)
Mar
1
12:30 PM12:30

Work the Room: lunch n learn (Melbourne)

Networking can have an incredible impact on your career and learning progression as you well know! It doesn't have to be scary though!

In this lunchtime session, learn the basics of managing the networking event with HC Founder Rachel Service as she shares techniques designed to get you talking to people: and enjoying yourself. Less scary, more awesome.

  • Practical tips on how to navigate a networking event

  • Confidence in articulating what you do

  • Tips to take into any social setting

Free - RSVP here so we can save you a spot!

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FULLY BOOKED Brand You Masterclass (Melbourne)
Feb
28
9:00 AM09:00

FULLY BOOKED Brand You Masterclass (Melbourne)

$299 AUD

This professional development masterclass is designed to help you articulate the value you deliver at work and turbo boost your confidence. Learn how to articulate your value, craft your personal elevator pitch (we will create this in the session), identify ways to workshop perceptions and learn how your Profile, Perception and Networks all create opportunities for your career progression.

Thought it was great. Loved how in depth we could all go.

This is a very popular class due to the intimate nature (max 8 participants) and is an opportunity for professionals to talk about their confidence battles and work on a plan to get noticed at work (even if they're not sure where they'd like to go to next).

9am start. Due to the nature of the course, we close entrance at 9.30am.

This class is full - enquire to the next session by filling in the below form and we'll email when the next date is announced. Thanks!

Name *
Name
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