Communicating with Influence with Happiness Concierge.

Our most popular training programme, Communicating with Influence, specifically addresses communication skills, personal branding and getting noticed for your career aspiration. Trusted by the Reserve Bank of Australia, Science and Technology Australia, and individuals from Telstra, ANZ, PWC and Tedx.


The programme consists of the following modules. Modules may be purchased as individual workshops, or as a suite of programmes tailored to your teams needs.


  • Elevator Pitch

  • Growth Plan - what does success in your career look like to you? (populate this at end of programme, see how it has evolved)

  • Why visibility at work is important

  • Getting Noticed game plan

  • My Value Prop: commercial conversations


  • Relationship Map: visibility in an organisation and sector is critical to your success. Identify people to connect with and build relationships

  • Stakeholder Map (who, my KPI’s, their KPI’s)

  • The language of others (what is important to other people)


  • The art of being interested in other people

  • Ace Small Talk

  • Likability, warmth and charisma

  • Body language


  • Communicating on a stage, 1:1, in a small room

  • Communicating with conviction and likeability

  • Body language, tone of voice


  • Work the room

  • Extracting information from other people

  • Elevator pitch in practice

  • Do’s and Don’ts


  • Negotiation

  • Giving good Feedback

  • Constructive Criticism

  • Leveraging pushback

I got a lot out of it and feel like I came back to my central purpose when we wrote down what we want to be known for. I’ve been feeling a bit left of centre over the last month and it was good to just come back to the basics.


Keen to learn more? We'd love to help.

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HC Rachel Service MTC-82.jpg
I loved the way Nick engaged with people when they responded to his questions. He did so meaningfully and with gratitude, really taking on board what they offered him.
The difference today was, you Rachel. The way you so naturally made everyone feel inclusive and you draw out the best within a conversation by asking the right questions ... for the first time I felt like I wasn’t just taking notes. I was walking back to work afterwards and I had an A-HA moment ... this is what I am going to do, this is how I am going to do it and I will start, now!